Legal Documents
Your personal data is a trust we take seriously. This section explains clearly what information 12bangla collects, why it collects it, and how it is kept secure.
12bangla never sells your personal data to third parties. Your information is used solely to provide our services and ensure security. Learn more on this page about how 12bangla protects your privacy.
A clear overview of the key points in 12bangla's privacy policy.
12bangla does not sell your personal information to any marketing agency or third party. Your data belongs to you.
All data is stored with AES-256 encryption. TLS 1.3 protocol is used for data transmission — the highest standard in the industry.
You can view, correct, or delete your personal data at any time — just send us a request.
You are clearly informed about which cookies are in use and why. You also have the option to disable any cookies that are not essential.
12bangla operates in compliance with GDPR, the international standard for data protection. Your rights over your data are recognised globally.
We never collect data from anyone under 18. Protecting minors is our highest priority.
Personal and Technical Data Collected by 12bangla
Collecting certain information is essential for 12bangla to deliver its services. We only gather what is strictly necessary to provide you with a safe and seamless experience.
When you use 12bangla, certain technical information is collected automatically. This includes:
Before processing a large withdrawal, a photo of your national ID or passport and proof of address may be required. This information is stored with strict security and used solely for KYC purposes.
Full Details of How Collected Data Is Used
12bangla uses collected data solely for specific, legitimate purposes. Each use is clearly explained below:
To promote responsible gaming, 12bangla analyses your betting patterns. If unusual behaviour is detected — such as a sudden spike in wagers or frequent late-night logins — our support team may reach out to check on your well-being.
If you no longer wish to receive promotional SMS or emails, turn off "Marketing Communications" in your account settings. This will not affect transactional notifications.
When and How Your Data May Be Shared
12bangla never sells your personal data. However, limited information may be shared with trusted partners where necessary to deliver our services. In such cases, each partner is bound by a strict confidentiality agreement with 12bangla.
12bangla does not share your personal data with any advertising networks or marketing data brokers. Only anonymized, aggregated data is used for our advertising purposes.
What 12bangla does to keep your data safe
12bangla's security infrastructure is built across multiple layers, so that if one layer fails, the others continue to protect your data. Each layer operates independently.
Alongside technical safeguards, 12bangla enforces strict internal policies for its staff. Only authorised personnel with designated responsibilities can access user data — and every access is logged. All employees sign confidentiality agreements and receive regular security training.
In the event of a security breach, affected users will be notified within 72 hours and immediate steps will be taken to minimise any harm.
Full Details on Cookie Use on Our Website
A cookie is a small data file that a website stores in your browser. 12bangla uses cookies to make your experience smoother and to maintain platform security.
Non-essential cookies can be disabled from your browser settings. However, turning off certain cookies may affect the functionality of some platform features.
Retention Periods for Different Types of Data
12bangla does not retain data beyond what is necessary. Once legal obligations are fulfilled or your relationship with us ends, your data is securely deleted.
If you request account closure, all data except that required by legal obligations will be deleted within 30 days.
Your Legal Privacy Rights and How to Exercise Them
As a 12bangla user, you have several important rights over your personal data. These rights are backed by international data protection laws.
You may request to view the personal information we hold about you.
You can request corrections to any information that is inaccurate or incomplete.
You can request deletion of any data that is not required to be retained for legal compliance.
You can request that your data be restricted to specific purposes only.
You can request an export of your data in a readable format.
You can object to your data being used for specific purposes, particularly for marketing.
To exercise any of your rights, email privacy@12bangla.net. We will respond within 30 days of receiving your request. Please submit your request from your registered mobile number for identity verification.
12bangla's Policy on Protecting the Data of Children and Minors Under 18
12bangla strictly prohibits anyone under 18 from using its services. Collecting data from minors goes entirely against our policy.
Age is verified at the time of registration. If it is later found that a user created an account while under the age of 18:
If you suspect your child is using 12bangla, please contact support@12bangla.net immediately. We will take prompt action.
Use browser parental controls to keep children safe online at home. You can also contact your internet service provider to block the 12bangla domain.
Privacy Policy Update Process & Contact Information
12bangla's privacy policy may be updated as technology and regulations evolve. You will be notified of any significant changes via SMS or email to your registered mobile number.
The effective date of any changes, along with a summary of what has been updated, will be displayed at the top of this page. Previous versions are available upon request.
For any privacy-related complaints, please contact us directly in the first instance. If you are not satisfied with the outcome, you may file a formal complaint with the regulatory authority at Curacao eGaming.
The Bengali version of this Privacy Policy is provided for the convenience of our users. In the event of any legal discrepancy, the original English version shall prevail.
Many online platforms treat a privacy policy as a legal formality — pages of dense legal language that nobody actually reads. 12bangla doesn't want to follow that path. We want you to genuinely understand where your data goes, why it goes there, and how much control you have over it.
People in Bangladesh are more active online than ever before. From mobile banking to online shopping, personal information is shared at every turn. In this environment, knowing how a platform uses your data genuinely matters. 12bangla We believe transparency is the foundation of trust.
The mobile number you provide at registration is used for three purposes only — first, payment verification (to match against your bKash/Nagad number); second, account security notifications (such as alerts for logins from a new device); and third, promotional messages, but only if you have given your consent. Your number is not used for anything beyond these three purposes and is never shared with any third-party advertisers.
Live Casino games run through third-party game providers such as Evolution Gaming. These providers receive technical game data only — your name, mobile number, and payment details are never shared with them. They only receive anonymized data indicating which game was played, for how long, and the bet amount.
Every game provider partnered with 12bangla holds an international gaming license and maintains its own privacy policy. We only work with providers that meet our standards for user data protection.
When you download the 12bangla mobile app, certain additional permissions may be requested. The reason for each permission is clearly explained. For example — notification permission is requested for push notifications; camera permission is for taking KYC photos (you can enable this at any time); and minimal device identification data is collected for security purposes.
Deleting the app removes data stored on your device, but your account information remains on our servers. To have your account fully deleted, please contact support.
12bangla's servers are located in multiple countries. When your data is transferred to servers outside Bangladesh, the data protection laws of that country apply. However, we ensure that regardless of where your data is transferred, the protection standards set out in this privacy policy are always maintained.
Join Bangladesh's most trusted betting platform — your privacy is fully protected.
For individuals aged 18 and above. Play Responsibly.